[RESOLVED] Issues with Upcoming Auto-Renewal Notifications

Dear Customers, Unfortunately, we are experiencing some intermittent issues with Upcoming Auto-Renewal Notifications, that is why you may receive multiple emails with the subject “Upcoming Auto-Renewal Notification for June, 2017” regarding the services set up for the auto-renew. Our developers are investigating the matter and doing their best to resolve the issue as soon as possible. … Continue reading [RESOLVED] Issues with Upcoming Auto-Renewal Notifications

[Completed] SCHEDULED SOFTWARE MAINTENANCE ON Reseller SERVERS, MAY 14

Dear Customers, A scheduled software maintenance will be carried out on the listed below reseller servers on May 14th, at 2:00 AM EDT. The maintenance is aimed to improve the quality of the services and increase the reliability of the software. The timeframe for the maintenance is the following: 02:00 AM EDT | 06:00 UTC … Continue reading [Completed] SCHEDULED SOFTWARE MAINTENANCE ON Reseller SERVERS, MAY 14

[UPDATED] Issues with SSL Management Options (reissue, DCV, certificate download) – May 12, 2017

Dear Customers, Our upstream provider Comodo is currently experiencing issues with their database. Due to this fact, some SSL management options (reissue, DCV, certificate download) may result in errors. These issues do not affect brand new SSL activations, though some existing, pending or issued SSLs may be affected. We keep in touch with them and will be glad to keep … Continue reading [UPDATED] Issues with SSL Management Options (reissue, DCV, certificate download) – May 12, 2017

[RESOLVED] COMODO UPSTREAM PROVIDER UNSCHEDULED MAINTENANCE – May 14th, 2017

Dear Customers, Our COMODO upstream provider is currently experiencing technical issues. The maintenance affects all SSL management options resulting in errors. The maintenance will not affect existing, new, pending or issued SSLs in any way. Unfortunately, we do not have any ETA for this outage. We keep in touch with them and will be glad … Continue reading [RESOLVED] COMODO UPSTREAM PROVIDER UNSCHEDULED MAINTENANCE – May 14th, 2017

[Resolved] Temporary network issues at Timico datacenter

Dear Customers, Timico datacenter is experiencing temporary network issues at the moment. Our onsite personnel are already working on the issue, and all necessary measures are being taken to resume normal service as soon as possible. Estimated timeframe: Unfortunately, we do not have an ETA at present. We will keep you updated on the process. Please … Continue reading [Resolved] Temporary network issues at Timico datacenter

[Resolved] Temporary Technical Issues on Reseller Server 13

Dear Customers, Reseller Server 13 is experiencing temporary technical issues at the moment.  All services are affected. Our technicians are working on the issue and doing their best to shorten the downtime. Estimated time for the issue to be resolved is unknown yet. We will update you via this status post once the issue is … Continue reading [Resolved] Temporary Technical Issues on Reseller Server 13

[Completed] Scheduled Software Maintenance on Shared Servers, May 13

Dear Customers, A scheduled software maintenance will be carried out on the listed below shared servers on May 13, at 2:00 AM EDT. The maintenance is aimed to improve the quality of the services and increase the reliability of the software. The timeframe for the maintenance is the following: 02:00 AM EDT | 06:00 UTC … Continue reading [Completed] Scheduled Software Maintenance on Shared Servers, May 13

[Completed] Scheduled Software Maintenance on Reseller Server 21, May 13

Dear Customers, Please be informed that a scheduled software upgrade will take place on Reseller Server 21 on May 13,  at 3:00 AM EDT | 7:00 UTC. This essential upgrade will ensure that the server continues to deliver optimum performance. Timeframe of the maintenance: 1 hour. Affected services: websites, email accounts and control panels, MYSQL, … Continue reading [Completed] Scheduled Software Maintenance on Reseller Server 21, May 13

[Completed] Emergency software maintenance on Reseller Server 18

Reseller Server 18 is experiencing temporary technical issues at the moment.  All services are affected. Our technicians are working on the issue and doing their best to shorten the downtime. Estimated time for the issue to be resolved is 30 minutes. We will update you via this status post once the issue is resolved. We sincerely apologize … Continue reading [Completed] Emergency software maintenance on Reseller Server 18

[Completed] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS, MAY 07

Dear Customers, A scheduled software maintenance will be carried out on the listed below shared servers on May 07, at 2:00 AM EDT. The maintenance is aimed to improve the quality of the services and increase the reliability of the software. The timeframe for the maintenance is the following: 02:00 AM EDT | 06:00 UTC … Continue reading [Completed] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS, MAY 07