[Completed] Scheduled hardware maintenance on Premium server 8 – January 10th

Dear Customers, Please be informed that a scheduled hardware maintenance will take place on Premium Server 8 on January, 10th starting at 00:00 AM EST | 05:00 UTC. This essential maintenance will ensure that the server continues to deliver optimum performance. The timeframe for the maintenance is the following: 00:00 AM EST | 05:00 UTC – 02:00 AM … Continue reading [Completed] Scheduled hardware maintenance on Premium server 8 – January 10th

[Completed] Emergency Hardware Maintenance on Reseller server 51

Dear Customers, Please be informed that an emergency hardware maintenance will take place on Reseller server 51 today. This essential upgrade will ensure that the server continues to deliver optimum performance. All services will be switched down during the maintenance. Timeframe:  up to 60 minutes Affected services: All services We sincerely apologize for the inconvenience … Continue reading [Completed] Emergency Hardware Maintenance on Reseller server 51

[Resolved] Temporary technical issues on shared server Premium 28

Dear Customers, Premium Server 28 is experiencing temporary technical issues at the moment. All services are affected. Our technicians are working on the issue and doing their best to shorten the downtime. Estimated time for the issue to be resolved is 30 minutes (starting from 06:05 AM EST | 11:05 UTC).  We sincerely apologize for the … Continue reading [Resolved] Temporary technical issues on shared server Premium 28

[Resolved] Temporary Technical Issues with Mysql on Reseller server 12

Dear Customers, Reseller server 12 is experiencing temporary technical issues with Mysql service at the moment. Our technicians are working on the issue and doing their best to shorten the downtime. Since Mysql service could be temporarily inaccessible, websites might display corresponding errors. We sincerely apologize for the inconvenience and thank you for your patience … Continue reading [Resolved] Temporary Technical Issues with Mysql on Reseller server 12

[Resolved] Temporary Technical Issues on Reseller server 21

Dear Customers, Reseller Server 21 is experiencing temporary technical issues at the moment. All services are affected. Our technicians are working on the issue and doing their best to shorten the downtime. Estimated time for the issue to be resolved is currently unknown,  to our regret. We sincerely apologize for the inconvenience and thank you … Continue reading [Resolved] Temporary Technical Issues on Reseller server 21

[RESOLVED] Issue with delivery of emails sent from Namecheap

Dear Customers, We are experiencing issues with delivery of emails sent from Namecheap. The following emails may not be delivered to your email address: Password reset emails Whois verification emails Confirmation emails for change of the email address in your Namecheap accounts. Domain renewal notices Domain Expired Notifications Security Notification emails Letters from our CEO … Continue reading [RESOLVED] Issue with delivery of emails sent from Namecheap

[Updated] Connectivity issues with upstream provider

Dear Customers, We are currently experiencing connectivity issues with our upstream provider. As a result,  domain registrations/transfers/renewals may intermittently fail with the error message ‘Invalid response from provider’. Rest assured that all failed orders will be reprocessed or refunded by our Billing team. We sincerely apologize for the inconvenience and thank you for your patience. We … Continue reading [Updated] Connectivity issues with upstream provider