[Finished] Reseller server 38 emergency maintenance

Dear Customers, We regret to let you know we are going to perform emergency maintenance on Reseller server 38. All services will  be unavailable during the maintenance window. Expected downtime – 1 hour, however our technicians are doing their best to finish the process as soon as possible. We will update you via this status post … Continue reading [Finished] Reseller server 38 emergency maintenance

[Resolved] Temporary Technical Issues on Shared Server 113

Dear Customers, Shared server 113 is experiencing temporary technical problems at the moment. All services are affected. Our technicians are working on the issue and doing their best to shorten the downtime. Unfortunately, there is no ETA at the moment. We will update you via this status post once the issue is resolved. We sincerely apologize for … Continue reading [Resolved] Temporary Technical Issues on Shared Server 113

[Resolved] Temporary technical issue with Private Email service

Dear Customers, We regret to inform you that Private Email Service is experiencing temporary issues which have caused the Appsuite webmail interface to become unavailable for some users. You may receive ‘Connection Error. The service is not available right now’. There may also be temporary issues with IMAP, POP3, SMTP as well as email purchase … Continue reading [Resolved] Temporary technical issue with Private Email service

[Resolved] Temporary Technical Issues on Reseller Server 58

Dear Customers, Reseller Server 58 is experiencing temporary technical problems at the moment. As the result, HTTP service is working intermittently. Our technicians are working on the issue and doing their best to shorten the downtime. Unfortunately, there is no ETA at the moment. We will update you via this status post once the issue … Continue reading [Resolved] Temporary Technical Issues on Reseller Server 58

[Completed] Namecheap internal system scheduled maintenance – 17th February, 2017

Dear Customers, This announcement is to inform you about a forthcoming scheduled maintenance of our internal system, which will take place on Friday, 17th February 2017. The timeframe for the maintenance is as follows: 07:00 – 08:00 UTC 2:00 – 3:00 AM EDT Throughout the maintenance window it will not be possible to submit hosting … Continue reading [Completed] Namecheap internal system scheduled maintenance – 17th February, 2017

[UPDATED] Issues with delivery of Whois verification emails sent from Namecheap

Dear Customers, We are experiencing issues with delivery of emails sent from Namecheap. Due to this, Whois verification emails may not be delivered to your email address Our developers are investigating the matter and doing their best to resolve it as soon as possible. We will update this status post as soon as we have … Continue reading [UPDATED] Issues with delivery of Whois verification emails sent from Namecheap

Two-Factor Authentication voice calls option is temporary disabled

Dear Customers, We regret to let you know that Two-Factor Authentication voice calls option has been temporary disabled. In the meanwhile, please request a code via text message or get in touch with our support team if you are not able to receive them. Please accept our sincere apologies for the inconvenience and thank you … Continue reading Two-Factor Authentication voice calls option is temporary disabled