Category Archives: Reseller Servers

[Updated] Scheduled Network Maintenance in PhoenixNAP Datacenter – May 25th

Dear Hosting Customers, Please be informed that a scheduled network maintenance will take place in our PhoenixNAP Datacenter on May 25th starting at 06:00 PM EDT | 10:00  PM UTC. What is planned to be done: Our DC technical team will expand our network core capability with additional firewalls added to clusters in PhoenixNAP datacenter. This will … Continue reading [Updated] Scheduled Network Maintenance in PhoenixNAP Datacenter – May 25th

[Cancelled] Scheduled Hosting Accounts Transfer from Reseller Server 21 – March 11, 2017

Dear Customers, We are planning to transfer all the accounts hosted on Reseller Server 21 to a brand new state-of-the-art server – Reseller Server 9. The software on the new server is updated to a higher version. The transfer is aimed to keep the service stable and, as a result, the server will provide the … Continue reading [Cancelled] Scheduled Hosting Accounts Transfer from Reseller Server 21 – March 11, 2017

[Completed] SCHEDULED SOFTWARE MAINTENANCE ON Reseller SERVERS, MAY 14

Dear Customers, A scheduled software maintenance will be carried out on the listed below reseller servers on May 14th, at 2:00 AM EDT. The maintenance is aimed to improve the quality of the services and increase the reliability of the software. The timeframe for the maintenance is the following: 02:00 AM EDT | 06:00 UTC … Continue reading [Completed] SCHEDULED SOFTWARE MAINTENANCE ON Reseller SERVERS, MAY 14

[Resolved] Temporary Technical Issues on Reseller Server 13

Dear Customers, Reseller Server 13 is experiencing temporary technical issues at the moment.  All services are affected. Our technicians are working on the issue and doing their best to shorten the downtime. Estimated time for the issue to be resolved is unknown yet. We will update you via this status post once the issue is … Continue reading [Resolved] Temporary Technical Issues on Reseller Server 13

[Completed] Scheduled Software Maintenance on Reseller Server 21, May 13

Dear Customers, Please be informed that a scheduled software upgrade will take place on Reseller Server 21 on May 13,  at 3:00 AM EDT | 7:00 UTC. This essential upgrade will ensure that the server continues to deliver optimum performance. Timeframe of the maintenance: 1 hour. Affected services: websites, email accounts and control panels, MYSQL, … Continue reading [Completed] Scheduled Software Maintenance on Reseller Server 21, May 13

[Completed] Emergency software maintenance on Reseller Server 18

Reseller Server 18 is experiencing temporary technical issues at the moment.  All services are affected. Our technicians are working on the issue and doing their best to shorten the downtime. Estimated time for the issue to be resolved is 30 minutes. We will update you via this status post once the issue is resolved. We sincerely apologize … Continue reading [Completed] Emergency software maintenance on Reseller Server 18