Category Archives: Hosting

[Resolved] Temporary technical issues on Reseller 18 Server

Dear Customers, Some Reseller Server 18 is experiencing temporary technical issues at the moment. Our Technical Team is working on the issue and doing their best to shorten the downtime. Unfortunately, there is no ETA at the moment. We will update you via this status post once the issue is resolved. We sincerely apologize for the … Continue reading [Resolved] Temporary technical issues on Reseller 18 Server

[Resolved] Temporary technical issue with Private Email service

Dear Customers, We regret to inform you that Private Email Service is experiencing temporary issues which have caused the Appsuite webmail interface to become unavailable for some users. You may receive ‘Connection Error. The service is not available right now’. There may also be temporary issues with email purchase and management in Namecheap accounts, so … Continue reading [Resolved] Temporary technical issue with Private Email service

[Resolved] Temporary Network issues on Shared Servers

Dear Hosting Customers, This is to inform you that a part of our Shared servers is experiencing network issues. This may lead to slow loading of the websites. Our technical team is busily working on rerouting the traffic, and all necessary measures for network stabilization are being taken to resume normal service as soon as … Continue reading [Resolved] Temporary Network issues on Shared Servers

[Completed] SCHEDULED HARDWARE MAINTENANCE ON RESELLER SERVER 21 – JANUARY 12TH

Dear Customers, Please be informed that a scheduled hardware maintenance will take place on Reseller Server 21 on January, 12th starting at 00:00 AM EST | 05:00 UTC. This essential maintenance will ensure that the server continues to deliver optimum performance. The timeframe for the maintenance is the following: 00:00 AM EST | 05:00 UTC – 02:00 … Continue reading [Completed] SCHEDULED HARDWARE MAINTENANCE ON RESELLER SERVER 21 – JANUARY 12TH

[Completed] Emergency hosting accounts transfer from Premium Server 28, January 11

Dear Customers, Premium Server 28 has been experiencing some unexpected hardware related issues and as a result, we need to transfer all accounts on that server to the new Premium Server 38 immediately. This transfer will be performed on January 11th, at 02:00 AM EDT | 07:00 UTC. We aim to keep downtime to a … Continue reading [Completed] Emergency hosting accounts transfer from Premium Server 28, January 11

[Completed] Emergency Hardware Maintenance on Premium server 28

Dear Customers, Please be informed that an emergency hardware maintenance will take place on Premium server 28 today. This essential upgrade will ensure that the server continues to deliver optimum performance. The server will remain online and the upgrade will be run in the background. No services should be affected. Timeframe:  up to 60 minutes … Continue reading [Completed] Emergency Hardware Maintenance on Premium server 28

[Completed] Scheduled hardware maintenance on Premium server 8 – January 10th

Dear Customers, Please be informed that a scheduled hardware maintenance will take place on Premium Server 8 on January, 10th starting at 00:00 AM EST | 05:00 UTC. This essential maintenance will ensure that the server continues to deliver optimum performance. The timeframe for the maintenance is the following: 00:00 AM EST | 05:00 UTC – 02:00 AM … Continue reading [Completed] Scheduled hardware maintenance on Premium server 8 – January 10th

[Completed] Emergency Hardware Maintenance on Reseller server 51

Dear Customers, Please be informed that an emergency hardware maintenance will take place on Reseller server 51 today. This essential upgrade will ensure that the server continues to deliver optimum performance. All services will be switched down during the maintenance. Timeframe:  up to 60 minutes Affected services: All services We sincerely apologize for the inconvenience … Continue reading [Completed] Emergency Hardware Maintenance on Reseller server 51

[Resolved] Temporary technical issues on shared server Premium 28

Dear Customers, Premium Server 28 is experiencing temporary technical issues at the moment. All services are affected. Our technicians are working on the issue and doing their best to shorten the downtime. Estimated time for the issue to be resolved is 30 minutes (starting from 06:05 AM EST | 11:05 UTC).  We sincerely apologize for the … Continue reading [Resolved] Temporary technical issues on shared server Premium 28

[Resolved] Temporary Technical Issues with Mysql on Reseller server 12

Dear Customers, Reseller server 12 is experiencing temporary technical issues with Mysql service at the moment. Our technicians are working on the issue and doing their best to shorten the downtime. Since Mysql service could be temporarily inaccessible, websites might display corresponding errors. We sincerely apologize for the inconvenience and thank you for your patience … Continue reading [Resolved] Temporary Technical Issues with Mysql on Reseller server 12