Category Archives: General

[RESOLVED] Issue with Ghost Machine applications purchases

Dear Customers, We regret to inform you that we currently experience some issues with our Ghost Machine purchases. As a result, you may receive the following error when trying to purchase the application from our Apps Marketplace: “Something went wrong while processing your request”. The issue has been escalated to the responsible department to have … Continue reading [RESOLVED] Issue with Ghost Machine applications purchases

Price discrepancy for .org domains

Dear Customers, We would like to let you know that currently we have price discrepancy for .org domains. The promo for 1st year registration of .ORG domains has ended today, however, you may see incorrect price on the Domain search page at https://www.namecheap.com/domains/domain-name-search.aspx which still shows $9.99/year ($10.17/year including ICANN fee) instead of ordinary $12.48/year … Continue reading Price discrepancy for .org domains

Namecheap.com Scheduled Maintenance on January 23, 2018

Dear Customers, We will be performing a scheduled maintenance to our website on January 23,  2:30-5:30 AM EST | 7:30-10:30 UTC. During the maintenance window the following services may be intermittently affected: Namecheap.com Namecheap API Existing DNS records, email and URL forwarding settings will work normally. Our Customer Support Team will be available via Live … Continue reading Namecheap.com Scheduled Maintenance on January 23, 2018

Domains migration from Enom/Tucows to Namecheap

Dear Customers, We announced in December last year that we’ll be using our direct ICANN registrar accreditation for all new domain registrations, renewals and transfers. We’ll soon be transferring all existing Namecheap-managed domain registrations from Enom’s sponsorship to our own credential. This is a goal that we’ve been working towards for many years, and we’re … Continue reading Domains migration from Enom/Tucows to Namecheap

[UPDATED] Domains migration from BackupDNS to BasicDNS

Dear Customers, As a part of the transition from our upstream provider, eNom/Tucows , on December 11th we will be pointing .com and .net domains that are currently using BackupDNS to Namecheap BasicDNS. This change will also improve the level of service you receive, as you will be migrated onto a newer DNS system. The … Continue reading [UPDATED] Domains migration from BackupDNS to BasicDNS