Category Archives: General

[Resolved] Namecheap Internal System Unscheduled Maintenance – 22 February, 2017

Dear Customers, We regret to inform you that an unscheduled maintenance of our internal system is being carried out. As a result, it will not be possible to submit hosting cancellation requests. Also, you may not be able to submit surveys after live chats. If you need to submit a cancellation request, you may do … Continue reading [Resolved] Namecheap Internal System Unscheduled Maintenance – 22 February, 2017

[Completed] Namecheap internal system scheduled maintenance – 17th February, 2017

Dear Customers, This announcement is to inform you about a forthcoming scheduled maintenance of our internal system, which will take place on Friday, 17th February 2017. The timeframe for the maintenance is as follows: 07:00 – 08:00 UTC 2:00 – 3:00 AM EDT Throughout the maintenance window it will not be possible to submit hosting … Continue reading [Completed] Namecheap internal system scheduled maintenance – 17th February, 2017

[UPDATED] Issues with delivery of Whois verification emails sent from Namecheap

Dear Customers, We are experiencing issues with delivery of emails sent from Namecheap. Due to this, Whois verification emails may not be delivered to your email address Our developers are investigating the matter and doing their best to resolve it as soon as possible. We will update this status post as soon as we have … Continue reading [UPDATED] Issues with delivery of Whois verification emails sent from Namecheap

[Resolved] Connectivity Issues With Upstream Provider

Dear Customers, We are currently experiencing connectivity issues with our upstream provider. The following services may be affected: – domain registrations/transfers/renewals; – domain modifications (DNS and host file changes, registrar-lock/unlock). We sincerely apologize for the inconvenience and thank you for your patience. We will update this status post as soon as we have any news. … Continue reading [Resolved] Connectivity Issues With Upstream Provider

Two-Factor Authentication voice calls option is temporary disabled

Dear Customers, We regret to let you know that Two-Factor Authentication voice calls option has been temporary disabled. In the meanwhile, please request a code via text message or get in touch with our support team if you are not able to receive them. Please accept our sincere apologies for the inconvenience and thank you … Continue reading Two-Factor Authentication voice calls option is temporary disabled