Category Archives: General

[COMPLETED] Sandbox.namecheap.com Scheduled Maintenance – May 18, 2017

Dear Customers, We will be performing a scheduled maintenance of our Sandbox environment to upgrade our systems in order to better serve you on May 18, 2017. The time frame for the maintenance is as follows: 03:30 AM – 07:30 AM EDT | 07:30 – 11:30 UTC The following services will be affected during the … Continue reading [COMPLETED] Sandbox.namecheap.com Scheduled Maintenance – May 18, 2017

[COMPLETED] Sandbox.namecheap.com Scheduled Maintenance – May 18, 2017

Dear Customers, We will be performing a scheduled maintenance of our Sandbox environment to upgrade our systems in order to better serve you on May 18, 2017. The time frame for the maintenance is as follows: 02:00 AM – 02:30 AM EDT | 06:00 – 06:30 UTC The following services will be affected during the … Continue reading [COMPLETED] Sandbox.namecheap.com Scheduled Maintenance – May 18, 2017

[Completed] Scheduled Maintenance on BasicDNS, PremiumDNS and Hosting DNS – May 17, 2017

Dear Customers, This is to let you know that on May 17 we will be processing a scheduled maintenance on BasicDNS, PremiumDNS and Hosting DNS. The time frame for the maintenance is as follows: May 17, 2017 10:30 AM EDT – 02:30 PM EDT | 14:30 – 18:30 UTC During the maintenance DNS changes on the above mentioned … Continue reading [Completed] Scheduled Maintenance on BasicDNS, PremiumDNS and Hosting DNS – May 17, 2017

[Resolved] Intermittent Connectivity Issues with Neustar Registry

Dear Customers, We are currently experiencing intermittent connectivity issues with Neustar and Donuts registry.  As a result, it may not be possible to register and renew some Neustar and Donuts TLDs  (.ACCOUNTANT .BID .BIZ .CLUB .CO .CRICKET .DATE .DOWNLOAD .FAITH .LOAN .PARTY .RACING .REVIEW .SCIENCE .TRADE .US .WEBCAM .WIN .TUBE .WHOSWHO .UNO .BUZZ .CEO .EARTH .OSAKA .BEST … Continue reading [Resolved] Intermittent Connectivity Issues with Neustar Registry

[RESOLVED] Issues with Upcoming Auto-Renewal Notifications

Dear Customers, Unfortunately, we are experiencing some intermittent issues with Upcoming Auto-Renewal Notifications, that is why you may receive multiple emails with the subject “Upcoming Auto-Renewal Notification for June, 2017” regarding the services set up for the auto-renew. Our developers are investigating the matter and doing their best to resolve the issue as soon as possible. … Continue reading [RESOLVED] Issues with Upcoming Auto-Renewal Notifications

[UPDATED] Issues with SSL Management Options (reissue, DCV, certificate download) – May 12, 2017

Dear Customers, Our upstream provider Comodo is currently experiencing issues with their database. Due to this fact, some SSL management options (reissue, DCV, certificate download) may result in errors. These issues do not affect brand new SSL activations, though some existing, pending or issued SSLs may be affected. We keep in touch with them and will be glad to keep … Continue reading [UPDATED] Issues with SSL Management Options (reissue, DCV, certificate download) – May 12, 2017