Namecheap Status

Posted by Christina M. on 28th August 2014 @ 9:48 pm
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[Completed] Namecheap.com scheduled maintenance, August 30th – rescheduled to August 31

Dear Customers,

This is to let you know that we will be performing a scheduled Namecheap.com website maintenance on August 31th, 2014.

Maintenance window: August 31th, 2014 (Sunday) 00:00 – 01:00 EDT  | 04:00 – 05:00 GMT

The following services will be affected during the maintenance window:

- Namecheap website
- Namecheap API

Existing DNS records, Email and URL forwarding features will work normally. DNS, Email Services and Hosting (shared servers, reseller services, dedicated servers and VPS) will all remain operational. Our support team will be available via chat and ticket systems.

Thank you for your understanding.

Kind regards,
Namecheap Support Team

 

Update @ August, 30 7:00 AM EST | 11:00 AM GMT

The maintenance has been rescheduled to August 31, 2014 00:00 – 01:00 EDT  | 04:00 – 05:00 GMT

 

Update @ August 31th, 2014 (Sunday) 00:00 EDT  | 04:00 GMT

The maintenance has started. We apologize for the inconvenience and thank you for your patience and understanding.

Update @ August 31th, 2014 (Sunday) 01:00 EDT  | 05:00 GMT

Unfortunately, the maintenance is still ongoing. We expect it to be completed in 10 minutes. Please accept our sincere apologies for the inconvenience.

Update @ August 31th, 2014 (Sunday) 01:15 EDT  | 05:15 GMT

We are still working to upgrade our system. The maintenance should be completed within next 10 minutes. We sincerely apologize for this inconvenience and thank you for your patience and understanding.

Update @ August 31th, 2014 (Sunday) 01:25 EDT  | 05:25 GMT

The maintenance has been completed. Please accept our sincere apologies for the inconvenience caused and thank you for your continued patience during the maintenance window.

Posted by Vadim M. on 29th August 2014 @ 4:30 pm
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[Resolved] Temporary Technical issues on Xennode 33

Dear Customers,

Xennode 33 is experiencing temporary technical problems at the moment. All the services are affected. Our technicians are working on the issue with datacenter personnel and doing their best to shorten the downtime.

Affected services:  All services on all VPS servers are not available.

Unfortunately there is no eta for now.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind regards,
Namecheap Support Team

Update@ 16:58 PM EDT | 20:58 PM GMT
We are glad to let you know that the issue is completely resolved.

Posted by Kristina K. on 27th August 2014 @ 10:34 am
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[Completed] Unscheduled Maintenance with Comodo SSL certificates – August 27, 2014

Dear Customers,

We are now experiencing an unscheduled maintenance with Comodo certificates.

The maintenance affects all new SSL activations and resulting the error.

The maintenance will not affect existing, pending or issued SSLs in any way.

No expected maintenance window for now.

We keep in touch with our Engineering Team and will be glad to keep you updated.

You may feel free to contact our Team via Live Chat or Ticket system if you have any questions during the maintenance.

Please accept our sincere apologies for all inconveniences caused to you by the issue.

Kind regards,

Namecheap Support Team

 

Update @ 11:45 AM EDT | 3:45 PM GMT

We are glad to inform you that maintenance has been successfully completed.

Thank you for your patience and understanding.

Posted by Kristina K. on 11th August 2014 @ 12:33 pm
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[Completed] Comodo CA – Upstream Provider Unscheduled Maintenance

Dear Customers,

 

Our upstream provider Comodo CA is currently performing an unscheduled maintenance.

 

The maintenance affects all new SSL activations,  as a result approval emails are not delivered at the moment.

 

The maintenance will not affect existing, pending or issued SSLs in any way.

 

There is no expected maintenance window.

 

We keep in touch with them and will be glad to keep you updated.

 

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions during the maintenance.

 

Please accept our sincere apologies for all inconveniences caused to you by the issue.

Kind regards,

Namecheap Support Team

Update @ 4:30 PM EDT | 8.30 PM GMT

We are glad to inform you that maintenance at Comodo CA has been finished.

Please be aware that you may still face the delay in delivery of the domain control validation email for the orders that were activated during the maintenance.

Please contact our Support Team via Live Chat or Ticket System to have approval email resend manually or to proceed with the Alternative Validation methods.

Thank you for your patience and understanding.

Kind regards,

Namecheap Support Team

Posted by Daniel S. on 10th August 2014 @ 4:00 pm
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[Completed] Comodo CA – Upstream Provider Unscheduled Maintenance

Dear Customers,

 

Our upstream provider Comodo CA is currently performing an unscheduled maintenance.

 

The maintenance affects all new SSL activations,  as a result approval emails are not delivered at the moment.

 

The maintenance will not affect existing, pending or issued SSLs in any way.

 

Expected maintenance window: 2 hours.

 

We keep in touch with them and will be glad to keep you updated.

 

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions during the maintenance.

 

Please accept our sincere apologies for all inconveniences caused to you by the issue.

Kind regards,

 

Namecheap Support Team

Update @ 7:08 AM EDT | 11:08 AM GMT

Unfortunately the maintenance has not been finished yet.
The current ETA is 2 hours.
We will keep you updated on the process
We do apologize for the delay.

Update @ 9:56 AM EDT | 01:58 AM GMT

We regret to inform you but the maintenance is still in progress.
Unfortunately we do not have ETA for the time being.
As soon as we have any updates, we will let you know.
Your patience is highly appreciated.

 

Update @ 03:00 AM EDT | 07:00 AM GMT

We are glad to inform you that maintenance at Comodo CA has been finished.

Please be aware that you may still face the delay in delivery of the domain control validation email for the orders that were activated during the maintenance.

Please contcat our Support Team via Live Chat or Ticket System to have approval email resend manually or to proceed with the Alternative Validation methods.

Thank you for your patience and understanding.

Kind regards,

Namecheap Support Team

Posted by Kristina K. on 27th July 2014 @ 1:21 am
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[Completed] Symantec Upstream Provider Unscheduled Maintenance – July 27, 2014

Dear Customers,

 

Our upstream provider Symantec is currently performing an unscheduled maintenance.

The maintenance affects all new SSL activations and reissues resulting in errors.

The maintenance will not affect existing, new, pending or issued SSLs in any way.

Expected maintenance window: 2 hours.

We keep in touch with them and will be glad to keep you updated.

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions during the maintenance.

Please accept our sincere apologies for all inconveniences caused to you by the issue.

Kind regards,

Namecheap Support Team

 

Update @ 02:08 EST/ 7:08 AM GMT

The maintenance has been completed. Thank you for your patience during the maintenance window.