Namecheap Status

Posted by nika.p on 25th August 2010 @ 7:32 am
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Unscheduled maintenance on reseller 2 server

Server Reseller 2  is experiencing temporary technical problems at the moment. Apache, exim and ftp  services are affected. Our technicians are working on the issue and doing their best to shorten the downtime.

Estimated time for the issue to be resolved is an hour.

We strongly apologize for the inconvenience and appreciate your patience and understanding.

Respectfully,

NameCheap Support Team

Update @ 8:54 am EDT

Server reseller 2 has been fixed and currently is under attentive monitoring of our technical department.

Update @ 2:05 pm EDT

Unfortunately server is experiencing issues again and is being fixed by our technical department.

Update @ 08.26.2010 00:30 AM EDT

Server is up and running at the moment.

Update @ 08.26.2010 02:02 AM EDT

Unfortunately server is experiencing issues and our technicians are working on shortening the downtime.

Posted by Helga L. on 16th August 2010 @ 7:04 pm
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Control panel switch for VPS 3 node

Dear VPS customers!

We need to inform you about the changes in your VPS control panels. We decided to switch to SolusVM instead of HyperVM as HyperVM will not be supported and developed any more. Login details to SolusVM will be sent to you additionally.

SolusVM is solid, stable and secure, has a growing feature set with active and frequent release cycles. It has all features that HyperVM allowed and they are constantly developed, added and improved.

If you have any questions about this new control panel you are welcome to submit a ticket to VPS and Dedicated Servers department for assistance:

https://support.namecheap.com/index.php?_m=tickets&_a=submit

We will update this post once switching procedure is started.

Best regards,
Namecheap hosting team

Posted by Helga L. on 30th July 2010 @ 5:04 pm
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DDOS protection feature on hosting servers

Dear hosting customers!

We are glad to inform you that since 4 of August we will be implementing additional security measures  – we will install DDOS protection on our hosting servers.

This will require to accomplish some technical procedures on each server, possible downtime will not exceed several minutes.

We will inform you once this feature is implemented.

Best regards,

Namecheap hosting team.