Namecheap Status

Posted by Nika P. on 24th July 2014 @ 5:56 am // Edit this entry
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Scheduled Hosting Accounts Transfer from Business Server 5 – July 27, 2014

Dear Customers,

We are planning to transfer all the accounts hosted on Business Server 5 to a brand new state-of-the-art server of ours. The software on a new server will be updated to a higher version, also the server will provide the power and reliability we strive to deliver for years to come.

The transfer is going to be performed on July 27th, at 1 AM EST | 5 AM GMT. We aim to keep downtime to a minimum and will be performing the transfer outside of business hours to minimize disruption.

Could we please ask you to check the name servers of your domain names and make sure they are set to dns1/dns2.namecheaphosting.com or dns1/dns2.web-hosting.com ones:

- If hosted domains are pointed to one of these set of nameservers, we will automatically update their DNS zones. No actions are required from you in this case.
- If hosted domains are pointed to the old hosting nameservers which differ from our cluster ones, please re-point your domains to the following nameservers as soon as possible:

dns1.web-hosting.com and dns2.web-hosting.com

All customers, whose accounts will be transferred, have received notifications with IP of the new server. If your domains are pointed to the hosting server with the help of an A record, please use the IP provided in the notification to update domains’ DNS zone. When the transfer starts, we will be constantly updating you via this blog post, which is why we highly advise you to bookmark this page.

We greatly appreciate your patience and understanding.

Kind regards,
Namecheap Support Team

Posted by Nika P. on 24th July 2014 @ 5:48 am // Edit this entry
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Scheduled Hosting Accounts Transfer from Business Server 4 – July 26, 2014

Dear Customers,

We are planning to transfer all the accounts hosted on Business Server 4 to a brand new state-of-the-art server of ours. The software on a new server will be updated to a higher version, also the server will provide the power and reliability we strive to deliver for years to come.

The transfer is going to be performed on July 26th, at 1 AM EST | 5 AM GMT. We aim to keep downtime to a minimum and will be performing the transfer outside of business hours to minimize disruption.

Could we please ask you to check the name servers of your domain names and make sure they are set to dns1/dns2.namecheaphosting.com or dns1/dns2.web-hosting.com ones:

- If hosted domains are pointed to one of these set of nameservers, we will automatically update their DNS zones. No actions are required from you in this case.
- If hosted domains are pointed to the old hosting nameservers which differ from our cluster ones, please re-point your domains to the following nameservers as soon as possible:

dns1.web-hosting.com and dns2.web-hosting.com

All customers, whose accounts will be transferred, have received notifications with IP of the new server. If your domains are pointed to the hosting server with the help of an A record, please use the IP provided in the notification to update domains’ DNS zone. When the transfer starts, we will be constantly updating you via this blog post, which is why we highly advise you to bookmark this page.

We greatly appreciate your patience and understanding.

Kind regards,
Namecheap Support Team

Posted by Konstantin R. on 20th July 2014 @ 3:04 pm // Edit this entry
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[completed] .IO domains: Unscheduled registry maintenance

Dear Customers,

This is to let you know that .IO domains Registry is undergoing an unscheduled maintenance at the moment. Domain availability checks, change of nameservers matters are the known effects for now. So, please allow time for the maintenance to be completed to manage your already existing domains or obtain the new ones.

Unfortunately, there is no exact ETA at the moment. Please accept our sincere apologies for this inconvenience.

Thank you for your patience and understanding.

Kind regards,

Namecheap Support Team

 

Update @ 08:25 AM GMT | 04:25 AM EDT, July 21

The services are getting back to normal. You should be able to search for the new .io domain names and manage the existing ones. Still we are waiting for the final confirmation from our upstream service provider and will keep you updated. Thank you for your patience and understanding.

Update @ 15:00 PM EDT | 19:00 PM GMT

We are glad to let you know that the issue is officially confirmed to be resolved. Thank you for your patience and understanding while we were working on the matter.

Posted by Mary S. on 19th July 2014 @ 3:11 am // Edit this entry
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.COM and .NET Domains: Scheduled Registry Maintenance – July 26, 2014 EDT (July 27 UTC/GMT)

Dear Customers,

This is to let you know that on July 26, 2014 EDT (July 27, 2014 GMT/UTC) the registry of .COM and .NET domains will be processing scheduled maintenance.

The time frame for the maintenance is as follows:

July 26, 2014 (Saturday) 9:00 PM – 9:45 PM EDT (July 27, Sunday at 01:00 – 01:45 GMT/UTC)

Domain availability check, registrations, renewals and updates will not be possible throughout the maintenance window. DNS will continue to resolve, but changes will be unavailable during this time frame.

Kindly allow time until the maintenance is finished and then feel free to modify your existing .COM and .NET domain or register new one.

Thank you for your patience and understanding.

Kind regards,
Namecheap Support Team