[RESOLVED] URL Forwarding issues on BasicDNS and PremiumDNS

Dear Customers, We are currently experiencing temporary technical issues with URL forwarding on BasicDNS and PremiumDNS. If your domain name(s) is/are using URL forwarding on BasicDNS or PremiumDNS  DNS System, URL redirect or frame may not function properly for you. Unfortunately, there is no current ETA for the issue. We will keep you updated on … Continue reading [RESOLVED] URL Forwarding issues on BasicDNS and PremiumDNS

[Resolved] Replication Issues on BasicDNS and PremiumDNS Nameservers

Dear Customers, We are currently experiencing temporary replication issues on BasicDNS and PremiumDNS nameservers. If your domain name(s) is/are using BasicDNS and PremiumDNS, the host records changes will not take effect right away. If you do not make changes to your domain name’s Host records, there will be no issues with your domain name resolution. Unfortunately, … Continue reading [Resolved] Replication Issues on BasicDNS and PremiumDNS Nameservers

[RESOLVED] Hosting billing system unscheduled maintenance

Dear Customers, We need to inform you that an unscheduled maintenance is being carried out at the side of the hosting billing system. As  a result, orders for new  hosting packages, requests to upgrade/downgrade the existing packages or perform some changes in the cPanel accounts may be processed with a delay. The existing hosting packages … Continue reading [RESOLVED] Hosting billing system unscheduled maintenance

[Resolved] Temporary Network Issues in Timico DC

Dear Customers, Timico datacenter is experiencing temporary network issues at the moment. Our onsite personnel are already working on the issue, and all necessary measures are being taken to resume normal service as soon as possible. Affected services: email, websites, SSH, FTP, cPanel on some of the servers are unavailable. Estimated timeframe: Unfortunately, we do not have … Continue reading [Resolved] Temporary Network Issues in Timico DC

[Completed] Scheduled Software Maintenance on Private Email Servers – April 30th, 2016

Dear Customers, Please be informed that the scheduled software maintenance will take place on Private Email servers starting @ 02:00 AM EST | 06:00 UTC on Saturday, April 30th, 2016. This maintenance is required to enhance the performance and stability of our Email Platform. What is exactly planned to be done: during this maintenance window, an … Continue reading [Completed] Scheduled Software Maintenance on Private Email Servers – April 30th, 2016

Scheduled Hosting Accounts Transfer from Shared server 53 – May 8th, 2016

Dear Customers, We are planning to transfer all accounts hosted on Shared server 53  to our brand new state-of-the-art server – Shared server 37. The new server will provide the power and reliability we strive to deliver for years to come. The transfer is going to be performed on Sunday, May 8th, at 01:00 AM EDT | 05:00 UTC. We aim to keep downtime to a minimum and … Continue reading Scheduled Hosting Accounts Transfer from Shared server 53 – May 8th, 2016

Scheduled Hosting Accounts Transfer from Shared server 47 – May 8th, 2016

Dear Customers, We are planning to transfer all accounts hosted on Shared server 47  to our brand new state-of-the-art server – Shared server 37. The new server will provide the power and reliability we strive to deliver for years to come. The transfer is going to be performed on Sunday, May 8th, at 01:00 AM EDT | 05:00 UTC. We aim to keep downtime to a minimum and … Continue reading Scheduled Hosting Accounts Transfer from Shared server 47 – May 8th, 2016

[Solved] Temporary Network Issues in Phoenix Datacenter

Dear Hosting Customers, This is to inform you that a part of our Shared and Reseller servers in the Phoenix Datacenter is experiencing network issues. This may lead to slow loading of the websites. Our technical team is busily working on rerouting the traffic, and all necessary measures for network stabilization are being taken to … Continue reading [Solved] Temporary Network Issues in Phoenix Datacenter

Scheduled Hosting Accounts Transfer from Shared server 111 – May 7th, 2016

Dear Customers, We are planning to transfer all accounts hosted on Shared server 111  to our brand new state-of-the-art server – Shared server 87. The new server will provide the power and reliability we strive to deliver for years to come. The transfer is going to be performed on Saturday, May 7th, at 01:00 AM EDT | 05:00 UTC. We aim to keep downtime to a minimum and … Continue reading Scheduled Hosting Accounts Transfer from Shared server 111 – May 7th, 2016