Namecheap Status

Posted by Vadim M. on 29th August 2014 @ 4:30 pm
n/a

[Resolved] Temporary Technical issues on Xennode 33

Dear Customers,

Xennode 33 is experiencing temporary technical problems at the moment. All the services are affected. Our technicians are working on the issue with datacenter personnel and doing their best to shorten the downtime.

Affected services:  All services on all VPS servers are not available.

Unfortunately there is no eta for now.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind regards,
Namecheap Support Team

Update@ 16:58 PM EDT | 20:58 PM GMT
We are glad to let you know that the issue is completely resolved.

Posted by Kristina K. on 27th August 2014 @ 10:34 am
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[Completed] Unscheduled Maintenance with Comodo SSL certificates – August 27, 2014

Dear Customers,

We are now experiencing an unscheduled maintenance with Comodo certificates.

The maintenance affects all new SSL activations and resulting the error.

The maintenance will not affect existing, pending or issued SSLs in any way.

No expected maintenance window for now.

We keep in touch with our Engineering Team and will be glad to keep you updated.

You may feel free to contact our Team via Live Chat or Ticket system if you have any questions during the maintenance.

Please accept our sincere apologies for all inconveniences caused to you by the issue.

Kind regards,

Namecheap Support Team

 

Update @ 11:45 AM EDT | 3:45 PM GMT

We are glad to inform you that maintenance has been successfully completed.

Thank you for your patience and understanding.

Posted by Kristina K. on 11th August 2014 @ 12:33 pm
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[Completed] Comodo CA – Upstream Provider Unscheduled Maintenance

Dear Customers,

 

Our upstream provider Comodo CA is currently performing an unscheduled maintenance.

 

The maintenance affects all new SSL activations,  as a result approval emails are not delivered at the moment.

 

The maintenance will not affect existing, pending or issued SSLs in any way.

 

There is no expected maintenance window.

 

We keep in touch with them and will be glad to keep you updated.

 

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions during the maintenance.

 

Please accept our sincere apologies for all inconveniences caused to you by the issue.

Kind regards,

Namecheap Support Team

Update @ 4:30 PM EDT | 8.30 PM GMT

We are glad to inform you that maintenance at Comodo CA has been finished.

Please be aware that you may still face the delay in delivery of the domain control validation email for the orders that were activated during the maintenance.

Please contact our Support Team via Live Chat or Ticket System to have approval email resend manually or to proceed with the Alternative Validation methods.

Thank you for your patience and understanding.

Kind regards,

Namecheap Support Team

Posted by Daniel S. on 10th August 2014 @ 4:00 pm
n/a

[Completed] Comodo CA – Upstream Provider Unscheduled Maintenance

Dear Customers,

 

Our upstream provider Comodo CA is currently performing an unscheduled maintenance.

 

The maintenance affects all new SSL activations,  as a result approval emails are not delivered at the moment.

 

The maintenance will not affect existing, pending or issued SSLs in any way.

 

Expected maintenance window: 2 hours.

 

We keep in touch with them and will be glad to keep you updated.

 

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions during the maintenance.

 

Please accept our sincere apologies for all inconveniences caused to you by the issue.

Kind regards,

 

Namecheap Support Team

Update @ 7:08 AM EDT | 11:08 AM GMT

Unfortunately the maintenance has not been finished yet.
The current ETA is 2 hours.
We will keep you updated on the process
We do apologize for the delay.

Update @ 9:56 AM EDT | 01:58 AM GMT

We regret to inform you but the maintenance is still in progress.
Unfortunately we do not have ETA for the time being.
As soon as we have any updates, we will let you know.
Your patience is highly appreciated.

 

Update @ 03:00 AM EDT | 07:00 AM GMT

We are glad to inform you that maintenance at Comodo CA has been finished.

Please be aware that you may still face the delay in delivery of the domain control validation email for the orders that were activated during the maintenance.

Please contcat our Support Team via Live Chat or Ticket System to have approval email resend manually or to proceed with the Alternative Validation methods.

Thank you for your patience and understanding.

Kind regards,

Namecheap Support Team

Posted by Kristina K. on 27th July 2014 @ 1:21 am
n/a

[Completed] Symantec Upstream Provider Unscheduled Maintenance – July 27, 2014

Dear Customers,

 

Our upstream provider Symantec is currently performing an unscheduled maintenance.

The maintenance affects all new SSL activations and reissues resulting in errors.

The maintenance will not affect existing, new, pending or issued SSLs in any way.

Expected maintenance window: 2 hours.

We keep in touch with them and will be glad to keep you updated.

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions during the maintenance.

Please accept our sincere apologies for all inconveniences caused to you by the issue.

Kind regards,

Namecheap Support Team

 

Update @ 02:08 EST/ 7:08 AM GMT

The maintenance has been completed. Thank you for your patience during the maintenance window.